Visalia Center Degree Completion Program Representative

Department: Visalia Regional Center
Reports to: Center Director
Status: Exempt
Time Commitment: 40 hours per week

Job Description:

The program representative is a key player in the success of our regional campuses. We are looking for individuals who can handle multiple projects, a varied workload, and demonstrate confidence when presenting to groups or meeting one-on-one with applicants. Are you a dynamic, self-motivated, creative individual that can listen as well as inform? Are you excited about “wowing” people with your level of service? If so, you may be just the individual Fresno Pacific University is looking for in this position.

The degree completion program representative assists in the recruitment and admission of prospective students for general education and degree completion programs offered at the Visalia Center. The representative informs inquiries and applicants about the programs and services offered at the regional centers, in collaboration with program directors and the rest of the admissions team. The representative will also conduct individual and group presentations, create high-value networks within the local community, and follow up on leads and opportunities.



  • Uphold the “Founded on Christ” mission of Fresno Pacific University at all times.
  • Continuous commitment to the Fresno Pacific University Idea and agreement to support its ideals and practices while employed by the university.
  • Be Christ -centered in all areas while working with other staff members, students and guests.


  • Meet with the prospective students one-on-one and review the application process.
  • Work in tandem with the Visalia Center admissions team and ensure individual care for all inquiries and applicants.
  • Advise students of the application requirements and assist them with their admission process.
  • Follow up on a timely basis with new contacts using the university communication plan.
  • Assist program directors by gathering information about potential students and their program interest.
  • Organize and conduct information meetings, make visits to local organizations, and perform other relevant recruiting activities.
  • Track student inquiry information and complete monthly, quarterly and annual reports.
  • Collaborate with the Graduate and Degree Completion Office (GDC) to constantly improve the recruitment and admissions processes.
  • Present at off-site locations about programs and provide the community with the current marketing materials as needed.
  • Respond to new phone calls, walk-ins, and hub spot inquiries for programs.
  • Track, enter and record all new contacts via Salesforce.
  • Monitor student employee’s work quality and effort.
  • Plan, organize and assist in new student orientations in spring and fall.
  • Actively participate in the development and execution of the annual recruitment plan.
  • Present the exciting and expanding degree completion programs to outside groups meeting at the Visalia Center.
  • Be knowledgeable about all undergraduate programs, including our traditional undergraduate programs.
  • Other duties as assigned.



  • Demonstrated personal Christian faith and commitment to the Christian mission of the university.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and presentation skills, conducting self in a professional manner.
  • Strong ability to initiate new contacts with people.
  • Self-motivated and able to work with minimal supervision.
  • Willing to work afternoon/evenings and occasional weekends.
  • Willing to travel regionally.
  • Commitment to the mission of the university.


  • Bachelor’s degree.
  • One to two years’ experience in a university setting.
  • Ability to communicate basic recruitment, enrollment and financial aid procedures.
  • Demonstrated experience in Salesforce.
  • Ability to effectively market the positive attributes of Fresno Pacific University.
  • Strong sales background

Physical Demands:

  • Indoor work environment.
  • Perform the following, with or without reasonable accommodation: stand, sit, kneel, stoop, reach, lift, grasp, finger, see (near and far) for reading and data analysis on a computer screen, hear and talk for ordinary conversation and telephone calls.
  • Perform analytical and cognitive thinking and decision making.
  • Approximately 50% of this position’s duties require use of a computer.
  • Must be able to lift up to 40 pounds.
  • Attendance and punctuality.
  • Based at the Visalia Regional Center of Fresno Pacific University.

University Description:

Fresno Pacific University offers undergraduate and graduate programs that stress solid academic preparation and a strong ethical foundation. Some 3,500 traditional and adult students attend classes on the main campus in southeast Fresno or centers in North Fresno, Visalia, Bakersfield and Merced as well as online. The university also reaches about 10,000 students through professional development studies. FPU has the highest four-year graduation rate of any Central Valley college or university, is a Hispanic Serving Institution, with a Hispanic student population of 35 percent, and is one of the top 10 HSIs nationally in graduating Hispanic students. The Valley’s only comprehensive Christian university granting master’s degrees, the university is accredited by the Western Association of Schools and Colleges and ranked in the top tier among western universities—master’s category by U.S. News & World Report. FPU is affiliated with the Mennonite Brethren Church, and all employees express a personal Christian commitment and support the Christian mission of the university. A description of the unique quality of FPU as an academic community can be found in the Fresno Pacific University Idea.


Pay is based upon qualifications and experience. Fresno Pacific University offers a suite of benefits for all active, full-time employees including health insurance, tuition benefits, and competitive retirement options.


Download and complete an application form. Candidates must complete and submit an application in order to be considered for the position.

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