Certificate in Workplace Conflict Management and Peacemaking - Courses

This certificate consists of 15 semester units of coursework. Certificates in the PACS program may be completed independently or may constitute a portion of the master's degree program.

* This class may be waived if student has previous experience in mediation.

LEAD 725: The Legal Environment (3 units)

• This course explores what matters for leaders when legal issues arise. The ability to identify issues and properly apply organizational resources to them are key leadership functions. This course will give an overview of law as it applies to the leaders of organizations and prepare the student to both identify important issues and begin responding to them in an effective way.

LEAD 727: Human Resources Management (3 units)

• This course explores the management of the human resource functions in four strategic areas of organizational leadership categories: 1) trends in HR management regional, global and international scope; 2) recruitment and employee selection in terms of job analysis, recruitment strategies and workforce planning; 3) training and development, evaluation and compensation via performance appraisals, assessment and development of training and educational needs, and determining compensation; 4) development and management of a culture of learning that respects ethics, conflict diversity of peoples and ideas.

LEAD 740: Globalization, Culture, and Change (3 units)

• This course investigates the importance of building organizational cultures that honor and foster diversity and are capable of serving worldwide communities. Multicultural and multilingual attitudes and skills are emphasized as the keys to organizational success.

• This course is an introduction to conflict management and mediation. Topics include basic theory and methodologies, as well as the opportunity to develop skills in such areas as listening and mediation through role playing. Offered as a one week intensive institute or as an eight night course.

PACS 708: Conflict Analysis (3 units)

• A foundational course focusing on the basic concepts and dynamics present in conflict. Topics include strategies, cycles and the history, theory and practice of approaches to conflict.

PACS 710: Introduction to Alternative Dispute Resolution (1 unit)

• This course is a review of the continuum of dispute resolution practices from negotiation to litigation. Evaluative and coercive practices will be compared to facilitating and cooperative methods. This course provides an overview of the complete range of dispute resolution options.

PACS 756: Introductory Practicum in Mediation (1 unit)

• This practicum includes intensive training and a supervised practical experience in mediating actual conflicts. The practical component may be arranged through the Victim Offender Reconciliation Program (VORP), other approved mediation program or the student may arrange to mediate a conflict situation approved by the instructor.

PACS 758: Advanced Mediation (3 units)

• This course includes a careful analysis of the role of a mediator, the options regarding a mediation process and each phase of mediation process in actual cases with a range of complexity and intensity. Theoretical perspectives and models are compared and contrasted with actual case histories to understand the opportunities, options, ethics and limitations of mediation in a variety of settings: serious victim/offender cases, public policy, racial and other discrimination, business and construction cases, various group settings, etc.