Department: Hiebert Library
Reports to: Director of Hiebert Library
Time commitment: 40 hours per week
The Hiebert Library at Fresno Pacific University is seeking an evening/weekend service desk supervisor, beginning August 1, 2018. Regular hours are 1pm-10pm on Tuesdays-Thursdays; 8am-5pm on Fridays-Saturdays.
- Oversee the main service desk in Hiebert Library during evening and Saturday hours.
- Check in and check out library materials
- Answer general information questions and provide basic reference assistance to library users, with appropriate referral to librarians as needed.
- Troubleshoot issues with copiers, printers, and other technology in library.
- Act as the primary contact for inter-library loan (including Link+ and ArticleReach) and fill ILL requests,
- Supervise student employees working during evening and Saturday hours.
- Open building on Saturday; close building on Tuesday-Saturday.
- Perform other duties as assigned.
- Bachelor’s degree.
- Excellent computer skills in a Microsoft Windows environment.
- Demonstrated organizational capabilities, detail orientation, and the ability to handle multiple projects simultaneously.
- Ability to interact with people in a warm, professional manner.
- Demonstrated aptitude for customer service.
- Understanding of library procedures and research methods.
- Ability to learn new library technology.
- Commitment to the Christian faith and the University’s mission of Christ-centered teaching and learning, and involvement in a local church.
- Experience working in an academic library.
- Experience working with diverse populations.
- Attendance and punctuality.
- Mobility within the office.
- Ability to walk, sit, stand, and climb stairs.
- Ability to use hands and fingers, to handle office equipment, records and files.
- Occasionally required to reach with arms and hands, and to stoop, kneel, or crouch.
- Vision abilities required by this job include the ability to read and discern written errors on paper and electronic documents.
- Ability to talk and hear.
- Ability to lift up to 15 pounds.
Send Completed Applications To
Fresno Pacific University offers undergraduate and graduate programs that stress solid academic preparation and a strong ethical foundation. Some 4,000 traditional and adult students attend classes on the main campus in southeast Fresno or centers in North Fresno, Visalia, Bakersfield and Merced as well as online. The university also reaches about 10,000 students through professional development studies. FPU has the highest four-year graduation rate of any Central Valley college or university, is a Hispanic Serving Institution, with a Hispanic student population of 44 percent, and is one of the top 10 HSIs nationally in graduating Hispanic students. The Valley’s only comprehensive Christian university granting master’s degrees, the university is accredited by the Western Association of Schools and Colleges and ranked in the top tier among western universities—master’s category by U.S. News & World Report. FPU is affiliated with the Mennonite Brethren Church, and all employees express a personal Christian commitment and support the Christian mission of the university. A description of the unique quality of FPU as an academic community can be found in the Fresno Pacific University Idea.
Fresno Pacific University is an equal employment opportunity employer and does not discriminate on the basis of race, color, national origin, ethnic or social background, sex, age, or disability. Committed to excellence and actively supportive of cultural diversity, FPU invites individuals who contribute to such diversity to apply.
The university reserves the right to fill positions before the application deadline or to extend the deadline as circumstances may warrant.